Frequently Asked Questions
Before Your Event
How do I book tickets for an event? All public events at the Mattioli Arena are listed on our WHAT'S ON page with links to our in-house ticket office or the event promotor’s sales outlet. There will generally be no Box Office purchases on the day of the event, however tickets for most of our events remain available to purchase via our WHAT'S ON page which is mobile friendly and you may be able to purchase tickets prior to arrival. It is always best to check and purchase your tickets in advance as we often sell out well ahead of an event.
Can I book my own event at the Mattioli Arena? The Mattioli Arena Leicester is a world class venue in the heart of the city, Leicester's largest indoor venue hosting globally significant events. For more details about hosting your event at the Mattioli Arena please see our YOUR EVENTpage and contact our event manager on 0116 326 9700
What time does my event start, when should I arrive? The event start time is displayed on your ticket and in event information. Generally, doors to the Arena will open 90minutes prior to your event start time, unless stated otherwise on your ticket or event page on our website. We recommend that you arrive in good time to pass through security and find your seat prior to your event starting. Many events also include a fan zone or other pre-event space that you might like to make the most of.
Do I need a ticket for my carer or child? Tickets are required for all event attendees, regardless of their age or if they are assisting or caring for a disabled event attendee.
How do I get to the Mattioli Arena Leicester? The Mattioli Arena is in the heart of Leicester City Centre. Our full address is: Mattioli Arena Leicester, Memory Lane, Leicester, LE1 3UL Access for all visitors is via Memory Lane only, please ensure that you only head to the main entrance via the above postcode. The Mattioli Arena is well serviced by road, a short distance from the inner ring road, and is directly off the A607, please see the map below. We are also three minutes walk from the nearest bus stop, (find bus information via the link below) and a 15 minute bus journey, 25 min walk from Leicester Railway Station