Important Information – Indian Idol 11

The show is being staged at the Morningside Arena 3rd July 2021 inline with current Government Guidelines, below is FAQ’s about the event.
Is my previously purchased ticket still valid?
No, previous tickets are not valid, all new tickets will be available for collection only from 10 Charter Street, from 5.00 pm on July 3rd 2021. (See map below) Doors for the event will open at 5pm.
All seats will be re-allocated in accordance with the current Government guidelines. We have allocated these based on the price banding
There will be no more refunds issued after 5.00pm from Wed 30th June 2021
Is parking available at the Arena?
Unfortunately parking is not available at the Arena as the car park is required for social distancing purposes, If you previously purchased a car parking ticket contact tickets@leicesterarena.co.uk for a refund.
There are surrounding car parks within the vicinity. CLICK HERE for more information
Arrival times and new seat allocation?
Government guidance states we have to stagger arrival times of spectators, you will receive your allocated arrival times and new seat allocation via email on Friday 2nd July. Please do not contact until Saturday 3rd July if you do not receive this correspondence.
Entrance to Arena?
Please be aware that due to changes in procedure the only entrance to the arena will be via Charter Street, ticket collection will also be located on Charter Street. No access to the arena from Memory Lane. The car park to the arena will be utilised as a ticketed area to allow spectators to move freely between indoor and outdoor space to maximise ventilation.
Box Office Sales on the day?
Unfortunately there will be no box office available on the day of the event. All tickets must be purchased by 6pm on Friday 2nd July
Do I need to take a Covid test on arrival into the Arena?
No, a Covid test will not be taken when entering into the Arena, but it is advisable to take a lateral flow test prior to the event if this is positive. To obtain a refund a confirmation from the NHS will be required of a positive test.
A temperature body check will be taken before entry, & any temperatures 37.8 degrees and above, will not be allowed entry
Will I have to wear a face covering when entering the Arena?
Yes, a face covering will have to be worn (unless exempt) at all times within the Arena, unless eating or drinking
Will there be bag searches?
Yes, there will be searches on entry into the Arena, no food or drink will be permitted
Will there be any refreshments?
Yes, there will a bar & tuck shop facilities available
What Covid measures has the Arena done for events to take place?
CLICK HERE to read our Covid FAQs

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