• All staff must be registered for their class on TT with app downloaded for QR code 24 hours prior


  • All players & Hub Tickets must have purchased a ticket to their session on TT with app downloaded for QR code 24 hours prior


  • Arrival times for each court will have to be staggered for social distancing, these will be allocated, and notifications sent out the day before the session. You will only be allowed to use you’re allocated court


  • Attendees to wait outside, & come in through reception with a coach


  • Attendees will carefully clean hands with alcohol-based product before entering the arena


  • Temperatures will be taken on entry to the Arena, anyone with a temperature above 37.8 on the first reading will not be allowed entry to the Arena


  • Facemasks must be worn when in communal areas within the Arena, players are allowed to take facemasks off during practice


  • When the training sessions have started, Hub customers can enter the Arena.


  • Coaches must keep their facemask on at all times


  • Once you’ve had your temperature taken please scan through the turnstile using your QR code to gain access into the Arena


  • Please follow the instructions of Arena staff and adhere to signage throughout the venue


  • There is a maximum capacity of 30 players/coaches per court, under no circumstances must players/coaches change court


  • The curtain dividers between courts will be drawn across, they will remain in position and not be pulled back


  • No changing facilities will not be available within the Arena


  • All players/coaches belongings must be kept on the sideline whilst maintaining social distancing


  • Use of the Arena car park and bike storage facilities, are for Arena Staff & Guests, following the Government guidelines on social distancing


  • All balls must be sanitised every 20 minutes throughout the session


  • There is no water fountain available for use, players must bring sufficient fluids


  • Shouting is not permitted within the Arena due to the increased risk of aerosol transmission


  • Limited toilet facilities will be available, we encourage where possible for toilets no to be used


  • No congregating once the session has ended


  • Access and exit is through reception only, a valid QR code will be required for both access and exit


  • All equipment is to be sanitised, using the approved Anti-bac between sessions


  • Hub Customers to vacate the room ten minutes before the session finishes, so that the attendees can be exited, thus not causing a crossover of bubbles.


  • Drop offs and pick-ups must be made in Arena Car Park




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