CAN I BRING A BAG TO AN EVENT?
Customers should not bring bags larger than a sheet of A4 paper into the Arena unless required for medical reasons.
Any bags brought into the Arena will be subject to a security check which may delay your entrance to the venue.
IS THERE HAND SANITIZER AVAILABLE IN THE ARENA?
Both mobile and fixed hand sanitizer stations are located throughout the Arena.
We are also happy for you to bring your own sanitiser into the Arena.
ARE TOILETS AVAILABLE?
Toilets are available in the main Arena during events.
Disabled toilets are also available when the Arena is open, please speak to a member of staff or security.
AM I ABLE TO PURCHASE FOOD & DRINK WITHIN THE VENUE?
Food, beverages and snacks are available for purchase from the Arena bars during events.
On non-event days, we have hot and cold beverages, and a selection of snacks available from Reception.
AM I ABLE TO PURCHASE & COLLECT TICKETS FROM THE ARENA?
Tickets for events can either be purchased through Total Tickets on the Arena website or through the event promotor’s sales outlet.
There will generally be no Box Office purchases on the day of the event, and all tickets should be purchased in advance. There are exceptions for specific events, please check with the event promoter.
IS THERE ONSITE PARKING AVAILABLE?
There is no onsite parking available on event days.
For non-event day parking, please access the Arena via Memory Lane, LE1 3UL. There is no vehicle or pedestrian access to the Arena Charter Street.
There are numerous car parks within a short walk of the Arena.